Accessibility statement

ACCESSIBILITY ARRANGEMENTS

Polyram Plastic Industries LTD invest the utmost efforts and many resources, to provide all of its clients with equal, respectable, accessible and professional services. In accordance with the 1998 Equal Rights for People with Disabilities Law, and the regulations enacted thereunder, a lot of effort and resources are invested, making the necessary accessibility adjustments, which will enable a person with a disability to independently and equally receive the services provided to the general public.

BUILDING ACCESSIBILITY ARRANGEMENTS

Below are the accessibility arrangements at the reception center located in Moshav Ram -on Israel.

  • There are handicapped parking spaces at the entrance and the nearby parking lot including for tall cars.
  • There is a continuum of access from the parking through the entrance to the reception center, and until the service is received.
  • The reception center includes accessible service posts.
  • If needed, you may ask the service representatives for assistance in completing forms.

ACCESSIBLE CUSTOMER SERVICE

Additional forms of contact – there are a few forms of contact:

  • Email:  idan.rephaeli@polyram-group.com
  • Fax: 04-6499763
  • Contact via phone: +972-523990859

 

WEBSITE ACCESSIBILITY

An accessible website is a website that allows people with disabilities and elderly people to browse with the same amount of efficiency and pleasure as other browsers. About 20 to 25% of the population face difficulty when using the internet, and may benefit from more accessible web content, says a 2003 Microsoft study.
Polyram believes in, and works to create equal opportunities on the internet space, for individuals with various disabilities, and for people using assistive technology for computer usage.

INFORMATION ON WEBSITE ACCESSIBILITY

This site is following the 2013 Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments for Service).

  • Accessibility adjustments were done in accordance with the recommendations of the Israeli Standard (ISR 5568) for Web Content Accessibility at AA level, and the international WCAG2.0 standard.
  • The trials were tested for the highest compatibility for Chrome browser.
  • The website provides a semantic structure for assistive technologies, and supports the standard operation patters using a keyboard, with the arrows, Enter and Esc-for exiting menus and windows.
  • Adjusted for display in popular browsers, and for use on mobile phones.
  • Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or video, you can contact us and we will make sure to make the information accessible to you.
  • Delivery of information in an accessible format – the company offers its customers the option of receiving information in accessible formats. The provision of information is free of charge and is intended for people with disabilities. For inquiries and information regarding accessibility, you can contact the accessibility coordinator of the company, the details of which appear later in the statement.
  • For maximizing the browsing experience with a screen reading software, we recommend using the latest NVDA program.
  • A-2-Z Internet Accessibility and Marketing leading consultants performed the accessibility audit for the website

CONTACT WAYS FOR REQUESTS AND SUGGESTIONS FOR IMPROVING ACCESSIBILITY(H2)

It should be noted that we continue our efforts to improve the company accessibility, as part of our commitment to enable an accessible service to the general public, including people with disabilities.

Should you encounter any problem or issue with accessibility, please let us know, and we will make every effort to find a suitable solution, and handle the problem as soon as possible.

ACCESSIBILITY COORDINATOR

  • Name: Idan Rephaeli
  • Phone:  +972-523990859
  • Email:  idan.rephaeli@polyram-group.com

 Last Updated: 04.04.2024

 

 

Notes, Comments, and Feedback:

Despite our efforts to make this website accessible to as many people as possible, it is possible that some pages or sections on this website have not yet been made fully accessible, for a variety of reasons. We are dedicated to keep improving the accessibility features and interface of our product, and we are committed to making it equally and fully accessible to all users.

If you have encountered an accessibility-related malfunction or a bug on this website or if you would like to suggest an improvement or a new feature, you are most welcome to reach out to us with this. You can contact us by using the “Contact Us” button and filling out the form, or by emailing our accessibility expert at yifat@polyram-group.com

We recommend attaching the following details to make sure we have all the information we need to help:

  • A description of the problem.
  • What action were you trying to take.
  • A link to the page you were on.
  • Your browser type and version.
  • Your operating system.
  • If you were using any assisting technology, please include it.

Your information will be handled in accordance with our privacy policy.

We aim to respond to accessibility feedback within 7 business days, and to propose a solution within 30 business days.

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